China Southern Airlines - Dubai

China Southern Airlines - Dubai 中国南方航空股份有限公司迪拜营业部
China Southern Airlines Dubai Office

Flight Cancellation & Refund Guide Flight Cancellation Notice The following flights are cancelled: Guangzhou → Dubai CZ3...
01/05/2026

Flight Cancellation & Refund Guide
Flight Cancellation Notice
The following flights are cancelled:
Guangzhou → Dubai CZ383 / CZ384
13 March – 31 May 2026
Guangzhou → Riyadh CZ375 / CZ376
Shenzhen → Riyadh CZ5007 / CZ5008
21 March – 31 May 2026
What Can You Do?
Full Refund Available: All passengers are entitled to a FULL refund for unused tickets.
Booked via Official Website?
Visit [ www.csair.com
]
Select Online Service
Click Refund and submit your request
Booked via Travel Agent / OTA?
Please contact your original booking agent
Need Help?
Hotline: +86-4008695539
Online Customer Service Chat available
We sincerely apologize for any inconvenience caused and appreciate your understanding.
*Please refer to the official website for the latest updates. For refund status inquiries, please contact the official customer service.*

✈️ Flight Cancellation & Refund Guide📌 Flight Cancellation Notice💡 The following flights are cancelled:🔹 Guangzhou → Dub...
08/04/2026

✈️ Flight Cancellation & Refund Guide

📌 Flight Cancellation Notice
💡 The following flights are cancelled:
🔹 Guangzhou → Dubai CZ383 / CZ384
13 March – 30 April 2026
🔹 Guangzhou → Riyadh CZ375 / CZ376
🔹 Shenzhen → Riyadh CZ5007 / CZ5008
21 March – 30 April 2026

📌 What Can You Do?
💡 Full Refund Available: All passengers are entitled to a FULL refund for unused tickets.

💭 Booked via Official Website?
➡️ Visit 🌐 [ www.csair.com ]
➡️ Select Online Service
➡️ Click Refund and submit your request

💭 Booked via Travel Agent / OTA?
➡️ Please contact your original booking agent

💭 Need Help?
📞 Hotline: +86-4008695539
💬 Online Customer Service Chat available

We sincerely apologize for any inconvenience caused and appreciate your understanding.

*Please refer to the official website for the latest updates. For refund status inquiries, please contact the official customer service.*

✈ How to Check the Certificate of Flight Delay on the China Southern Airlines Website?🌐 You can directly check & downloa...
31/03/2026

✈ How to Check the Certificate of Flight Delay on the China Southern Airlines Website?

🌐 You can directly check & download the Certificate of Flight Delay on www.csair.com — simple and convenient.

👇 Steps:
1️⃣ Visit the official website: www.csair.com
2️⃣ Select "Online Service" from the menu bar
3️⃣ Click "Certificate of Flight Delay"
4️⃣ Choose to download or verify as needed

🔗 Applicable to flights delayed over 15 minutes or cancelled within the past two years. For more information, please refer to the China Southern Airlines official website.

📢 Flight Cancellation Notice – Saudi ArabiaDate : 20 MAR 2026Flight Cancellation Notice -Saudi ArabiaDear Valued Passeng...
20/03/2026

📢 Flight Cancellation Notice – Saudi Arabia

Date : 20 MAR 2026

Flight Cancellation Notice -Saudi Arabia

Dear Valued Passengers & Travel Partners,

Greetings from China Southern Airlines.

Please be informed that due to recent operational adjustments, the following flights have been cancelled:

CZ375/CZ376 (Guangzhou ⇄ Riyadh)
CZ5007/CZ 5008 (Shenzhen ⇄ Riyadh)

Travel Period: 21 March to 30 April 2026

We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding.

📞 Available Options for Passengers
Full Refund:

Passengers are entitled to a full refund for unused tickets.
• Tickets purchased via China Southern Airlines official website
Please visit www.csair.com to submit your refund request.
• Customer Service Support
Hotline: +86-4008695539
Alternatively, you may use the online customer service chat for assistance.
• Tickets purchased through travel agents / OTAs Kindly contact your original booking agent to arrange the refund.

📌 For Travel Agents
• Please process a full refund for all unused segments and include the following endorsement:
“INVOL RFD DUE FLT CXL CZ -❰ FLIGHT NUMBER - DATE ❱”
• Agencies are kindly requested to monitor and action their GDS queues regularly.
Queues should be checked and processed daily to avoid delays, additional costs, and to maintain customer satisfaction.

Thank you for your continued cooperation and support.

Best regards,
China Southern Airlines

✈ Flight Update❗Due to the latest operational arrangements, the following flights have been cancelled from 13 March to 3...
12/03/2026

✈ Flight Update❗

Due to the latest operational arrangements, the following flights have been cancelled from 13 March to 31 March:

Guangzhou – Dubai CZ383
Dubai – Guangzhou CZ384

Passengers holding unused tickets may apply for a full refund.

1️⃣ Tickets purchased via the China Southern Airlines official website: please visit www.csair.com
to submit your refund request.
2️⃣ You may also contact the Customer Service Hotline +86-4008695539 or use the online customer service chat.
3️⃣ If your ticket was purchased through a travel agent or third-party platform, please contact your original booking agent for assistance.

We sincerely apologize for the inconvenience and appreciate your understanding.

China Southern Airlines

✈ Notice on Adjusting Special Ticket Handling Policy for Flights to and from the Middle East 🌐
11/03/2026

✈ Notice on Adjusting Special Ticket Handling Policy for Flights to and from the Middle East 🌐


Happy International Women's Day to all wonderful women in the world!🎉We celebrate your strength, resilience, and extraor...
09/03/2026

Happy International Women's Day to all wonderful women in the world!🎉

We celebrate your strength, resilience, and extraordinary achievements, and may you continue to rise and inspire.✨

📢 Notice on the Partial Resumption of China Southern Airlines Middle East Flights❗✅ To meet your travel needs, taking in...
07/03/2026

📢 Notice on the Partial Resumption of China Southern Airlines Middle East Flights❗

✅ To meet your travel needs, taking into account current operational support capacity and regional situation, China Southern Airlines will partially resume flights between Guangzhou ⇄ Dubai, Shenzhen ⇄ Dubai, Guangzhou ⇄ Riyadh, Shenzhen ⇄ Riyadh from 8 March to 10 March.

📌 Flights scheduled after 11 March will be applied for resumption based on the security situation and airport operational conditions. Passengers are advised to follow official announcements from China Southern Airlines or check the official website for the latest updates.

📣📣Notice on the Resumption of China Southern Airlines' Flights to and from RiyadhDear Passengers,To meet your travel nee...
05/03/2026

📣📣Notice on the Resumption of China Southern Airlines' Flights to and from Riyadh

Dear Passengers,

To meet your travel needs, taking into account current operational support capacity and regional situation, China Southern Airlines will resume the operation of Guangzhou ⇋ Riyadh flights starting from 6 March 2026, and Shenzhen ⇋ Riyadh flights starting from 10 March 2026.

Passengers are advised to check real-time flight updates via China Southern Airlines official website/APP before departure. Information including flight schedules, timetables, aircraft types and ticket booking shall be subject to the actual inquiry results. For any inquiries, please contact China Southern Airlines service hotline: 95539（Domestic China)/+86-4008695539(Overseas).

China Southern Airlines will continue to closely monitor changes in the regional situation, and make every effort to ensure flight operation safety and smooth travel for passengers. Thank you for your understanding and support!

China Southern Airlines
5 March 2026

Lantern Festival is the grand finale of the Chinese New Year, celebrated with lantern shows, folk dance, and eating tang...
03/03/2026

Lantern Festival is the grand finale of the Chinese New Year, celebrated with lantern shows, folk dance, and eating tang yuan. China Southern Airlines wishes everyone peace, safety, and well-being.

📢 Flight Cancellation Notice | 4– 5 March 2026 Selected China Southern Airlines round-trip flights between China and Du...
03/03/2026

📢 Flight Cancellation Notice | 4– 5 March 2026

Selected China Southern Airlines round-trip flights between China and Dubai, Doha, and Riyadh scheduled on 2–3 March 2026 have been cancelled.

🔎 Please refer to the images above for detailed flight numbers and route information. Passengers requiring ticket changes or refunds may visit www.csair.com and contact customer service.

As schedules remain subject to adjustment, please follow our official account for the latest updates.

Thank you for your understanding.

Address

G02-03, 2W, Duabi Airport Free Zone
Dubai
P.O.BOX54644DUBAI.UAE

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 05:00

Telephone

+97142218888

Website

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