19/04/2024
We had plans to open 50 dark stores in Dubai. But things didn't go as expected.
Originally, we also aimed for 20 dark stores in Abu Dhabi, with the intention of scaling the model further.
However, after opening 9 dark stores, it became clear – it was a pretty misguided idea. Honestly, we're still scratching our heads over why unicorn companies in our or similar niches were opening so many dark stores.
After reassessing the economics, we realized we needed to shut down another 5 dark stores.
As of now, we're down to just 1 dark store, and that's more than enough for YallaMarket's inventory. Having a centrally located dark store is essential for facilitating deliveries to any corner of Dubai.
Why the change?
1. Turns out, the 15-minute delivery service wasn't in demand at all. Plus, it required a larger workforce. It became evident that customers valued a wide range of options more than speedy delivery with limited choices. So, we transitioned to a delivery model of 30, 60, and 90 minutes.
2. With the 15-minute delivery model, we had to maintain consistent stock levels across all dark stores, tying up capital unnecessarily.
3. Overall, extending delivery times and reducing the number of dark stores turned out to be more cost-effective.
Sure, we still have a few warehouse spaces where we store goods arriving in large containers. But our main fulfillment center is just one. And that's enough to ensure the project's unit economics make sense.