OLEN Ticketing Services Palawan

19/12/2024

Reminder Byaheros! 🫰🏻 Safe Flight

Got a flight lined up for the holidays?🎄 Here’s a quick list of important things to remember before you take your ! ✅

Book your flights at cebupacificair.com and !

02/11/2024

Starting November 7, 2024 all Cebgo (DG) flights to and from Manila will operate from NAIA Terminal 2 while Cebu Pacific (5J) flights will continue to operate at NAIA Terminal 3.

22/10/2024

Cebu Pacific Advisory
Cancelled Flights Due to Tropical Storm Kristine
As of October 22, 2024; 12:00 PM

Due to the current and forecasted impact of Tropical Storm Kristine (International name: Trami) on flight operations, Cebu Pacific has cancelled the following flights:

October 22, 2024

- DG 6113/6114: Manila – Naga – Manila
- DG 6118: Naga – Manila
- DG 6177/6178: Manila – Masbate – Manila
- DG 6195/6196: Manila – Legazpi – Manila
- DG 6197/6198: Manila – Legazpi – Manila
- DG 6548/6549: Cebu – Calbayog – Cebu

- 5J 172/173: Cebu – Legazpi – Cebu
- 5J 821/822: Manila – Virac – Manila


October 23, 2024

- DG 6113/6114: Manila – Naga – Manila
- DG 6117/6118: Manila – Naga – Manila
- DG 6177/6178: Manila – Masbate – Manila

- 5J 196/197: Manila – Cauayan – Manila
- 5J 504/505: Manila – Tuguegarao – Manila
- 5J 506/507: Manila – Tuguegarao – Manila
- 5J 821/822: Manila – Virac – Manila

October 24, 2024

- 5J 504/505: Manila – Tuguegarao – Manila
- 5J 506/507: Manila – Tuguegarao – Manila
- 5J 196/197: Manila – Cauayan – Manila
- 5J 404/405: Manila – Laoag – Manila

Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking

Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund

Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund

Full refund of your ticket.

CEB is also offering flexible options, which include free rebooking and a travel fund, to passengers who wish to postpone their flights to and from the following destinations:

San Jose – October 22 – 24, 2024
Cauayan, Laoag, Tuguegarao - October 23- 25, 2024
Legazpi - October 24, 2024
Masbate, Naga, Virac – October 24 - 25, 2024

Passengers on these flights may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.

As this is a developing situation, some flight changes may take place as the storm passes. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.

For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.

The safety of our passengers and all CEB colleagues is our priority. We thank you for your patience and understanding as we work towards normalizing our operations as soon as possible.

We will provide updates as necessary.

14/10/2024

Important Terminal Update for Sunlight Air Passengers

Starting November 6, 2024, all Sunlight Air flights from Manila will move to NAIA Terminal 2. Until then, flights will continue to depart from Terminal 4. Please double-check your terminal before heading to the airport.

Read more: https://www.sunlightair.ph/announcements/manila-terminal-reassignment

11/09/2024

02/09/2024

Cebu Pacific Advisory #3

Additional Cancelled Flight Due to Tropical Storm Enteng

As of September 2, 2024; 5:30 PM

Due to the impact of Tropical Storm Enteng on flight operations, Cebu Pacific has canceled the following flight scheduled on September 3, 2024:

5J404/405 Manila – Laoag – Manila


Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:


1. Free Rebooking

Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.

2. Travel Fund

Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)

3. Refund

Full refund of your ticket.

CEB is also offering flexible options, which include free rebooking and a travel fund, to passengers who wish to postpone their flights to and from Cauayan, Laoag, Legazpi (Daraga), Masbate, Naga, San Jose, Tuguegarao, and Virac on September 4, 2024. They may avail themselves of their preferred option online up to two (2) hours before their scheduled time of departure.

As this is a developing situation, some flight changes may take place as the storm passes. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status and update their contact details via the Manage Booking portal to receive email notifications on flight reminders and updates.


For other questions or concerns, passengers may send a message via Charlie the virtual assistant on the Cebu Pacific website, or through CEB’s official Facebook and Twitter accounts.

We appeal for your patience and understanding as we work towards normalizing our operations as soon as possible.


We will provide updates as necessary.

22/07/2024

Successful booking!
CEBU - BUSUANGA FLIGHT

Yes may direct flight po tayo Cebu to Busuanga / vice versa.
Thank you for trusting ☺️
PM us for inquiries.

19/07/2024

Cebu Pacific Advisory #4
Additional Cancelled Flights Following Technical Disruption
As of July 19, 2024; 10:00 PM

Cebu Pacific would like to inform its passengers that our technical teams are working diligently to restore full functionality to our systems and resume normal operations, following the global service outage that is affecting airlines and businesses.

The IT outage affected a number of our systems, including those we use to check in, board and contact our customers.

Ensuring the safety and comfort of our passengers remains our top priority, and we are doing everything possible to resolve the issue promptly.

While we are making progress, as a continued consequence of the global service outage, here are additional flights that are cancelled for July 20:

DG 6193/6194: Manila – Legazpi – Manila
DG 6497: Manila – Cebu
5J 186/185: Manila – Incheon – Manila
5J 279/280: Manila – Denpasar – Manila
5J 464: Iloilo – Manila
5J 563/564: Manila – Cebu – Manila
5J 637/638: Manila – Puerto Princesa – Manila
5J 649/650: Manila – Tacloban – Manila
5J 931/932: Manila – Bangkok – Manila
5J 966: Davao – Manila
5J 3954: Davao – Manila
5J 3958: Davao – Manila
5J 5062/5063: Cebu – Narita – Cebu

Affected passengers have been informed via email and provided with the following options through the Manage Booking portal on the Cebu Pacific website https://www.cebupacificair.com/manage-booking:

1. Free Rebooking
Rebook without fare difference for travel up to thirty (30) days from original flight date. The fare difference will apply if the travel period is beyond thirty (30) days from the original flight date.


2. Travel Fund
Store the amount in a virtual CEB wallet and use this to either book a new flight or pay for add-ons (example: baggage allowance, seat selection, etc.)


3. Refund
Full refund of your ticket.

Cebu Pacific is also offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights scheduled up to July 21, 2024. They may avail themselves of these options through the Manage Booking portal of the CEB website https://www.cebupacificair.com/manage-booking up to two (2) hours before their scheduled time of departure.

This is a developing situation, and some flight changes may take place in the coming days. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status.

To reduce congestion, affected passengers are also advised not to proceed to the airport.

We will provide regular updates as the situation progresses. We appreciate the patience and understanding of our passengers as we work to fully resolve this situation.

19/07/2024

A global outage affecting Microsoft services has been confirmed by our partner, Navitaire. This outage is causing unexpected rebooting of machines, leading to some operational disruptions related to check-in processes, self check-in kiosks, and navigating the AirAsia MOVE app. Microsoft is currently investigating the issue and has escalated the matter internally while also seeking external assistance to manage the situation effectively.

Read the full travel advisory here:

19/07/2024

Cebu Pacific Advisory #2
Cancelled Flights Following Technical Disruption
As of July 19, 2024; 7:00 PM

After experiencing technical issues, reportedly related to technology partners of Navitaire (Microsoft and CrowdStrike) which caused a global system outage, the following Cebu Pacific flights scheduled are cancelled:

For July 19:
• DG 6639/6640: Cebu – Pagadian – Cebu

• DG 6839/6840: Manila – Siargao – Manila

• DG 6853/6854: Cebu – Siargao – Cebu

• 5J 268/269: Manila – Xiamen – Manila

• 5J 310: Manila – Taipei

• 5J 331/332: Manila – Kalibo – Manila

• 5J 362/363: Manila – Macau – Manila

• 5J 459/460: Manila – Iloilo – Manila

• 5J 559/560: Manila – Cebu – Manila

• 5J 573/574: Manila – Cebu – Manila

• 5J 647/648: Manila – Puerto Princesa – Manila

• 5J 678: Manila – Shanghai

• 5J 753/754: Manila – Ho Chi Minh – Manila

• 5J 857/858: Manila – Zamboanga – Manila

• 5J 971/972: Manila – Davao – Manila

• 5J 981/982: Manila – Davao – Manila

• 5J 3951/3952: Manila – Davao – Manila

• 5J 5756/5757: Manila – Da Nang – Manila

For July 20:
• 5J 311: Taipei – Manila

• 5J 679: Shanghai – Manila

This is a developing situation, and some flight changes may take place in the coming days. Passengers are advised to check the status of their flights via https://www.cebupacificair.com/flight-status.

To reduce congestion, affected passengers are also advised not to proceed to the airport at this time.

Cebu Pacific is offering flexible options, which include free rebooking and travel fund, to passengers who wish to postpone their flights scheduled up to July 21, 2024.

Cebu Pacific will send notifications to affected passengers once the systems are working and will provide the options available.

We are working closely with our teams to mitigate disruptions to our operations and will provide regular updates as the situation progresses.

We appreciate your patience and understanding.

13/06/2024

ANOTHER CONFIRMED BOOKING ✈️
Passengers from Brookes Point

PPS➡️MNL via Air Aisa

Thank you for trusting! ☺️
Legit po dito.

09/06/2024

Proof of confirmed booking ☺️
OCEANJET ⛴️
CEBU ➡️ TAGBILARAN

Thank you for trusting us.
Wag papaloko sa mga scammers. Sa legit lang tayo!