Crafting is our hobby and we wanted to share our talents with others! Also, Lauren is a graphic designer so we are excited to offer custom designs! ALL orders are custom made! If we do not have the item in stock, it will be ordered. Therefore, our turnaround time is always at least 2 weeks from the day you place your order. If we have it in stock and we are caught up on orders, it will only be a f
ew days! We will let you know a definite turnaround time at the time you place your order. Anything you see on our page, we can do for you! Of course, it will be personalized just for you! Please do not hesitate to contact us with ANY questions! If you have seen something you are interested in but do not see it on our page, please ask! Chances are that we can do it and we love a challenge! If for ANY reason you are not satisfied with your order, PLEASE CONTACT us before leaving negative comments on our page! We will work with you to resolve it. We always strive to make our customers happy! Because these are custom orders, we do not accept any returns UNLESS your item was damaged in shipping. In that case, we will definitely replace your item. All of our shipments are insured and come with delivery confirmation that is included in your cost! We will ship anywhere in the US. If you need something shipped internationally, the shipping charge will be more. Also, sales tax is added to all orders with an address in Alabama! We accept PayPal, credit/debit cards and money orders! All PayPal and credit/debit transactions and invoices will include a 5% fee. If you have ANY questions or requests, please ask! Thank you for your business and we hope you enjoy your purchase!