26/03/2026
• High Costs: Last-mile delivery often accounts for over 50% of total shipping costs.
• Failed Deliveries: Incorrect addresses or "not-at-home" customers require expensive second or third attempts.
• Urban Traffic: Navigating congestion and finding parking in busy cities leads to delays and higher fuel consumption.
• Customer Expectations: With the "Amazon effect," consumers now expect instant tracking and same-day delivery, putting immense pressure on smaller providers.