04/03/2026
Dear Valued Customer,
We would like to inform you that the airlines have launched a new collection system called AIS (Advance Information System). This system is now mandatory for shipment collections.
Under this new process, we must submit the driver’s details in advance before collection can take place. To ensure smooth and timely release of your shipments, please provide us with the following information prior to collection:
Driver’s full name
Two forms of ID (ID details)
Vehicle registration number
Planned date and time of collection
We will upload this information into the AIS system ahead of arrival. When your driver arrives at the airline/handling agent, they will verify the details in their system and release the shipment accordingly.
Please note that release notes will no longer be accepted under this new procedure.
DNATA has already implemented this system starting this week, and other airlines are expected to follow.
To avoid any delays in collection, we kindly request that you send the required details well in advance.
If you have any questions, please feel free to contact us.
Thank you for your cooperation.
Kind regards,
UNIVERSAL AIR EXPRESS LTD.
1B Blyth Road Hayes Middles*x
UB3 1BY
Office : 00442085899858
WhatsApp: 00447886867362
[email protected]
[email protected]
Www.universalairexpress.com