18/06/2026
This Refugee Week, we’re sharing stories of colleagues across our network – highlighting the role employment can play in helping people rebuild their lives.
Before joining Menzies Aviation, Mila spent more than 20 years working in public service in Ukraine but was forced to leave her home when the full-scale conflict began in 2022.
Arriving in the UK, Mila faced the reality of starting over – navigating a new city, learning to communicate in a second language, and adapting to unfamiliar systems and routines. Even everyday moments, like using public transport or preparing for a job interview, became important milestones along the way.
Today, Mila is part of our team at London’s Heathrow Airport where she works as a Customer Service Agent. Her determination and positivity have made her a valued part of our team. She is proud of how much she’s grown – professionally and personally.
Speaking about her journey, she explains: “My journey is not only about loss; it is also about strength, hope, and the determination to create a new future for myself and my children.”
Mila’s story is a reminder of what can happen when people are given the chance to rebuild and move forward. Thank you, Mila, for sharing your story with us.
Tent Partnership for Refugees