06/01/2026
Property managers, your May 2026 Hostaway updates are here. Last month's releases are all about helping you move faster, stay organized, and deliver a smoother guest experience.
Here's what's new:
π± Mobile App Update: AI Sentiment, Escalations & Custom Fields on Mobile View. AI escalation rules synced from your web dashboard directly on mobile, and use the bell icon quick filter to jump straight to flagged threads. Keep guest sentiment at your fingertips with AI Sentiment Analysis on every Inbox thread, and access property-specific info instantly with custom fields right from the message screen.
π¨ Listing Custom Fields & Owner Statements: We've upgraded the listing custom fields page to align with our new design and user experience patterns across the dashboard. Owner Statements page also gets a new design with a cleaner and more intuitive interface.
π₯ Booking Website Pro Webinar Recording: If you missed our live session, you can now watch the recording for our new Booking Website Pro to learn how you can launch a professional, conversion-optimized website.
π Guest Portal: Shorter Links for a Better Guest Experience. All guest portal URLs (main guest portal, online agreements, online check-in, and upsells page) now generate a compact short link instead of the previous lengthy format. Send shorter, more trustworthy links to your guests via SMS or email, with no extra setup required.
Start here to explore more: https://linktr.ee/hostaway