01/28/2025
After 2 months of personal issues, and the loss of a family member, I took the last two months to reflect deeply on Sigma Hauling, and the direction the company was heading in before now.
First of all, as the owner of the company, it is necessary for me to issue a public apology to all my previous customers, and failed contracts. There was dropped contact, failed delivery of orders, and a breach of contract I accept sole responsibility for.
There is no excuse for this, and I hold myself accountable for the tarnished reputation it has led too, I made very poor business decisions, and personal decisions, and the consequences for it, I must accept.
My customers, you deserved better, and I will be working very hard the next few months, to repair the damage done, from the business partner I chose, to staffing issues, falling behind, I let many of you down, there are orders that need to be fulfilled, and a hefty deposit that needs repaid, and I will see that done first and foremost.
I was a man of my word, or so I said, and that reputation is damaged, and will take time to repair, out of pure grit, determination, and a refusal to admit defeat, and the pursuit of constant improvement, I will see it through.
Sigma, is in the midst of a total reboot and rebuild, getting back to it's roots and the core concept of why I started pursuing this dream, to offer quality service and a superior product, so that people get what they are paying for, and are nothing short of impressed and pleased by it.
It's back to just me, and my ever loyal dog Diesel, and its time to make right, what I was doing so very wrong. This is my vow to all previous customers, and my future ones, Sigma will be better,
Because you deserve better.
