05/27/2026
Recently had brought to our attention that our Reserved Rides guide didn't land for everyone, so here it is again. If you've read the guide you already know all this — feel free to skip.
First, the important bit: **LiftBoard is free to use, always.** Posting a ride, finding a ride, messaging a driver, agreeing on a cash contribution at the gas pump — all free, all still works the way it always has. Reserved Rides are an *optional* layer for people who want a confirmed seat with the contribution held in advance. If casual works for your trip, casual still works.
Also: 3% of every Reserved Rides contribution goes toward removing CO₂ from the atmosphere. So when you reserve a seat, you're also pulling a bit of carbon out of the air. Not bad for a tap of a button. 🌿
Step 1 - Reserve a seat
You find a ride that has reserved seats enabled — you'll know because it has an emerald "Reservable seat" 🎟️ badge on the listing card. Tap into the ride, hit **Reserve Seat** and enter your card. Your card only gets *authorized* for the contribution amount, but no money moves yet. Think of it like checking into a hotel — they put a hold on the card, nothing actually charges until you're actually staying.
Step 2 - Driver approves you
Driver gets a notification and taps approve on the passenger's reservation.
The driver gets pinged that someone reserved. They tap **Approve** (or pass, if the seat doesn't work for them — no hard feelings, the hold drops off automatically). Once approved, your seat is locked in. The driver knows you're actually showing up. You know the driver is actually going.
This is the part that fixes the biggest old-school carpool problem: nobody knows for sure if the other person is going to flake.
Step 3 - Pickup day, you swap a code
Driver holds the 4-digit pickup code on their phone; passenger reads it and enters it in their own app to complete the trip.
You meet up. The **driver** has a 4-digit pickup code on their phone — the passenger reads it and types it into their own app. That's the trigger that marks the trip complete and releases the contribution to the driver. No code entered = no payout. It's how we make sure nobody's getting paid for a ride that didn't happen.
There's a 24-hour window after pickup where either side can dispute if something went wrong. After that, the driver gets paid out automatically.
A few things worth knowing
- **You set the price, driver.** It's your seat, your trip, your call. Suggested ranges are based on distance, but you can go lower if you want.
- **No-shows are protected.** If the driver bails, you don't pay. If you bail outside the cancellation window, the hold may convert — exact rules are in the guide.
- **It's not Uber.** Nobody's dispatching you. You're still meeting a neighbour who happened to be going your way. We're just making sure the handshake actually holds.
That's the whole thing. If something's still confusing, the full Reserved Rides guide has every edge case spelled out.