Engaging.io

01/04/2025

Migrating customer data is never just a copy-paste job.
Step 1: Open the file.
Step 2: Discover 257 duplicate contacts, several named “test”, and at least one without an email.
Step 3: Channel your inner data detective 🕵️‍♀️
Step 4: Realise Excel has corrupted half the columns and start all over again.

To every CRM specialist whose eye twitches at the sight of a corrupted CSV — we see you. We are you.
But behind every chaotic spreadsheet is a story we’re ready to untangle. Whether we’re elbow-deep in LibreOffice (Ralph’s go-to), battling Excel’s formatting tantrums, or running queries in BigQuery — knowing the right tools and asking the right questions is half the job.

Cleaning up legacy chaos is the other half — and that’s where we shine.
⚡️ Accurate migrations
⚡️ Duplicate purges
⚡️ Custom properties mapped cleanly
⚡️ Smooth landing in HubSpot
Because when the data’s clean, the CRM sings.

01/04/2025

You know that rare feeling when you hit every green light on the way to work?
Well that’s a little bit how Lawrance Private Wealth are feeling right now.

Faced with disconnected systems and manual processes, LPW were facing issues with lead management, inconsistent client engagement, and data visibility challenges. Advisors were stuck juggling spreadsheets instead of focusing on their clients.

With a little help from us, and with HubSpot's Sales, Marketing, and Service Hubs, LPW have been able to streamline operations, automate workflows, and gain clear insights into client interactions. Now, lead handoffs are seamless, communications are personalised, and advisors can do what they do best — offer exceptional financial guidance.

Efficiency, achieved. 💚

Read more about how we did it here - Wealth Management Made Smarter: LPW’s Digital Transformation with HubSpot https://hubs.ly/Q03fd-Cg0

Discover how Lawrance Private Wealth streamlined operations, enhanced client engagement, and improved lead management with HubSpot’s powerful solutions.

21/03/2025

Ever tried planning a holiday with two very different travel buddies?

One wants a meticulously planned itinerary, complete with colour-coded spreadsheets. The other just shows up at the airport with no luggage and “a sense of adventure.”

That’s Data Warehouses vs. Data Lakes in a nutshell (if they were you know, human).
Data Warehouses are structured, reliable, and great for analytics, but they can be rigid.
Data Lakes are flexible, scalable, and great for big data, but without the right setup, they can be hard to navigate.

So, how do you get the best of both?
A Lakehouse.🏡🌅

✔️ The structure & performance of a Data Warehouse
✔️ The scale & flexibility of a Data Lake
✔️ Powered by Databricks for real-time insights & AI-readiness

Our recent poll showed disjointed systems and data not driving decisions are top pain points. A Lakehouse model bridges the gap—so your data works for you, not against you.

Maybe it’s time to rethink the itinerary? ✈️

04/03/2025

Integrate, Automate, Elevate: How EventsAir Transformed Their Marketing Strategy 🎯
EventsAir a leading event management platform that has powered over 350,000+ successful events, knew they weren’t getting a full view of their customers, while their systems weren’t talking to each other. Working in silos meant there was a disconnection but instead of letting it slow them down, they took action!

EventsAir partnered with us to build a seamless integration between HubSpot, Zoho, and Outreach, setting up their Marketing Hub to work smarter, not harder. With real-time syncing, automation, and powerful reporting, they now have:

🔗 A fully connected marketing ecosystem
👩🏻‍💻 Effortless lead management with automation
🦄 Personalised campaigns that convert
📈 Data-driven insights to fuel smarter decisions

The result? Less manual work, more strategic growth. This is what marketing transformation looks like! 💡

Massive kudos to the EventsAir team for embracing change and making it happen. 💪 Ready to see how they did it? Check out the full story below! 👇

Discover how EventsAir transformed their marketing with HubSpot's integrated automation, achieving seamless data synchronisation, improved efficiency, and smarter, data-driven decisions.

21/02/2025

A study from Grand View Research found 91% of businesses with more than 10 employees are currently using a CRM, but the stats around if CRMs are being used effectively, and how their sales teams feel about them are a little less impressive (aka "not so great").

We recently completed a project with Cabcharge, a leader in Australian transport payment solutions, who faced a similar issue, the tech in place wasn’t meeting their needs, and it wasn’t making life easier for their sales team.

By implementing HubSpot Sales and Operations Hub, we were able to integrate with their existing systems, allowing for automated lead management, real-time data insights and reduction of manual processes.

With our special brand of tailored training, we were able to set them up for success as they grow, giving their team confidence in HubSpot. That's pretty frickin' awesome.
Read more about it here - https://hubs.ly/Q037J3_m0

Cabcharge transformed its sales operations with HubSpot, enhancing efficiency, real-time data visibility, and CRM adoption, positioning them for scalable future growth.

08/05/2024

So unbelievably happy to have been recognized for our people and culture! 🎈🥳💜

Australia's Best Workplaces™ in Technology 2024 rewrite the script on employee experience and benefits. 🌟

Putting the human touch at their core, leading tech companies in workplace culture like Engaging.io, AirTrunk, and Insight Asia Pacific have demonstrated their deep commitment to the holistic well-being of their people through tailored benefits and innovative programmes.

📌 Dive into the article and learn the best practices you can adopt in your organisations: https://zurl.co/6Mnk

16/11/2023

https://mumbrella-com-au.cdn.ampproject.org/c/s/mumbrella.com.au/dynamic-duos-the-married-couple-who-successfully-built-a-business-807145/amp

In Dynamic Duos, Mumbrella each week asks two colleagues with a professional and personal affiliation to share with readers the importance of workplace relationships in an increasingly hybridised world of work.Todd McPheeWhen I started Engaging Communications back in 2009, I had a plan. That plan di...

19/04/2022

We are over the moon to be globally recognised as a Great Place to Work!

With 100% participation and a 98% positive score rating, our awesome team has confirmed what we always hoped was the case. That if you create a business based on doing good work with good people, treat everyone like you'd want to be treated, and just try to be good human beings, that you will have an awesome culture and that it doesn't have to come at the cost of being successful.

Of course, it does help when you're also working with an amazing product like HubSpot who recently topped the charts as the best CRM in the market. Combine great staff, great culture and a great product, and well, you get just a little bit of magic going on.

Being formally recognised as is really important to Engaging.io because we're growing so fast that we need more awesome people to join our already fantastic team, and hopefully this gives some assurances to our future employees that we're not just paying lip service to our culture, but living and breathing it every single day.

Our values are CARING : CURIOUS : COLLABORATIVE : COMMITTED : DIVERSE : EXPERT and they flow from the top down in everything we do.

Watch this space. We're doing great things, and we're only just getting warmed up!

18/01/2022

We have made several HubSpot integrations to make your life easier!

Click below to find out more.

Here at Engaging.io, we really love to help out wherever we can. Part of our way of helping people is through offering products...

13/01/2022

What a way to finish 2021!

Congratulations to the world's best team, the world's best clients and the world's best CRM platform :)

2022 here we come!

10/12/2021

The rain gods looked after us for our 2021 Christmas party! Our team apparently wins tamest party ever according to the boat staff which we took much offense to. Merry Christmas everyone! 🎅