Hailo

Hailo Have you ever been left behind by a bus?

Hailo is an Australian tech company, connecting passengers and drivers through a digital hailing platform that enables two-way communication, making sure nobody is left behind when using public transport.

31/05/2026

A question we’re often asked: isn’t Hailo just an extra thing for drivers to learn? We went and asked a Ventura Bus driver. Here’s what they said. 👇🚌

30/05/2026

What do we want? Hailo!

28/05/2026

Hailo isn’t just for when you need the ramp.
It’s for the everyday moments like juggling a pram and two kids at the bus stop.
A quick hailo gives the driver context so they can pull in safely and give you time.

A note from Hailo’s co-founder Jon:Last week, at Hailo, we said goodbye to one of our founding members - Lockie, Santi’s...
27/05/2026

A note from Hailo’s co-founder Jon:

Last week, at Hailo, we said goodbye to one of our founding members - Lockie, Santi’s original guide dog.

Lockie is part of the reason Hailo exists.

When Hailo was really just an idea, I spent a day with Santi to better understand his experience navigating public transport. It was a day that fundamentally changed my perspective. I watched Santi standing on hot bitumen waiting for a bus, while Lockie shifted his paws to avoid the heat. Then Santi moved into the shade to protect Lockie, only for the bus to pass them by.

In that moment, the “need for Hailo” became very real to me.

Lockie was more than a guide dog. He was Santi’s wingman.

When I first met Santi, he was in his early 20s, and Lockie had already been by his side for many years. Walking through QUT together, every journey took longer than it should have. Not because of obstacles, but because of connection. Every few metres, someone would stop: to talk to Santi, or to say hello to Lockie. And like any great wingman, Lockie played a part in Santi’s social life.

Lockie had two distinct modes.

When he was in his harness (his “suit”) he was all business. Focused, precise, and completely committed to his job. Like the best of the Men in Black, nothing distracted him from making sure Santi got safely to where he needed to go.

But when the harness came off, everything changed. The switch flipped, and Lockie became an energetic, joyful dog, ready to meet everyone and do everything - making up for a full day of discipline in one burst of personality.

He truly was an extraordinary dog.

Lockie travelled the world, spent countless hours on planes, and experienced cities most of us only dream about. It takes a very special dog to do what he did - and to do it with such consistency, intelligence, and heart.

Lockie made the world more accessible - not just for Santi, but for everyone who witnessed what true partnership looks like.

Rest easy, Lockie.

[Image 1: Lockie, a black guide dog, sits by a pool in his harness.]

[Image 2: Lockie lays under seats in a bus in the disability seating area.]

25/05/2026

My first guide dog, Lockie, passed away this week.
He changed my life in ways I’ll never be able to put into words.

[Video description: Santiago sits on a table outside speaking to the camera. As he speaks, videos and photos of Lockie are overlayed. Overlayed videos and photos include the first time Lockie arrived home, Lockie and Santi at the United Nations, Lockie and Santi on a plane, Lockie trying to use boots, and various other videos of Lockie and Santi working together.]

Rainy days hit everyone.Hailo helps by letting your driver know you’re waiting. No splashing, no rushing, no getting soa...
13/05/2026

Rainy days hit everyone.
Hailo helps by letting your driver know you’re waiting. No splashing, no rushing, no getting soaked. ☔️🚌💚

[Image 1: Person with an umbrella waits inside a bus shelter on a rainy‑day.]

Say hello to Hailo, the app that lets your bus driver know you’re waiting and where you want to get off.Less waving. Les...
12/05/2026

Say hello to Hailo, the app that lets your bus driver know you’re waiting and where you want to get off.

Less waving. Less guessing. More getting where you need to go.

Now live on Ventura bus lines in Melbourne!

[Image 1: Person wearing a black “Say hello to Hailo” shirt standing at a Chadstone Shopping Centre bus stop. A Ventura bus approaches in the background.]

10/05/2026

Using Hailo is simple: choose your stop, tap to hail, and your driver knows exactly where you are. Confidence built in.

Happy Mothers’ Day to the mums making memories on the move 🌸🚌Sometimes the most meaningful moments happen between stops ...
10/05/2026

Happy Mothers’ Day to the mums making memories on the move 🌸🚌

Sometimes the most meaningful moments happen between stops and we’re grateful to be part of your journey

[Image 1: A parent sits on a bus seat, leaning toward a young child in a pram. They appear to be talking together as the bus moves through a suburban street. Accessibility and priority‑seating signs are visible on the window behind them.]

09/05/2026

Sometimes we nail the shot… other times Santi and Trey are already halfway down the street.
But missing your bus? That’s one thing you shouldn’t have to worry about.
Use Hailo to let the driver know you’re waiting and where you want to get off. 💚🚌

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Brisbane, QLD

Website

https://apps.apple.com/au/app/hailo/id6746183060, https://play.google.com/store/apps/details?id=c

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